Backed byY Combinator

AI-Native Hospitality Operating System

Start with AI agents for omnichannel guest communications, automate 80% of guest messages across every channel. We'll set it up for you in 20 minutes.

Guest Communications
Unified Inbox • 24 conversations
Sarah Smeraldi
Sarah SmeraldiBooking.com2 min ago

Hi, I'd like to know if early check-in is available for my reservation on...

Michael Chen
Michael ChenTripAdvisor5 min ago

Thank you for the quick response! Can you also confirm the parking availability?

AI Suggested Reply
“Hi Sarah, thank you for reaching out! Early check-in at 12:00 PM is available for your reservation. Would you like me to...”
Response Time
2 min↓ 85%
vs. 4hr industry avg

Integrates with your existing tools

Booking.com
Expedia
Airbnb
Google Hotels
TripAdvisor
Oracle Opera
Mews
Cloudbeds
Booking.com
Expedia
Airbnb
Google Hotels
TripAdvisor
Oracle Opera
Mews
Cloudbeds

Replace your legacy hotel software

Guest messaging and review management are eating your teams alive.

Stop switching between a dozen different tools. Tensol brings guest communication, reviews, bookings, and back-office work into a single AI-powered platform.

4+ hrs
Wasted daily
67%
Reviews ignored
Hours
Average reply time
Tensol
SM
Sarah Mitchell
Booking.com
10:30 AM

Hi, is early check-in available for my reservation next week?

📊
Queried PMS for guest reservation details
PMS
Retrieved guest preferences and VIP status
Guest profile: VIP member, preference for early arrival
🏨
Checked room inventory and availability
Room Inventory
Located room ready for early check-in
Room 305 ready from 11 AM
📋
Retrieved hotel early check-in policy
Hotel Policy
Verified complimentary early check-in for VIP guests
Early check-in available at 12 PM complimentary
Scenario 1 of 3
Guest Messaging

Every message. One inbox.

AI handles guest emails, WhatsApp, and OTA messages automatically. Personalized replies in seconds—your team focuses on guests, not inboxes.

  • Unified inbox across all channels
  • AI drafts personalized responses
  • 24/7 coverage in every language
Learn more
Review Management

Every review. Answered.

Monitor and respond to Google, Booking.com, and TripAdvisor reviews automatically. Protect your reputation around the clock.

  • All platforms in one dashboard
  • AI writes thoughtful, personalized responses
  • Real-time sentiment alerts
Learn more
Reviews
4.7
JD
James DavidsonGoogle
2h ago

"Excellent location and the staff went above and beyond. The breakfast was impressive!"

✦ Draft Response

Thank you so much, James! We're thrilled you enjoyed our location and breakfast...

SK
Sarah KimBooking.com

AI Agents that never sleep

Think of them as digital employees that handle the repetitive work—so your team can focus on creating memorable guest experiences.

Guest email automation

AI reads, understands, and responds to guest emails in your brand voice.

Real-time messaging

Instant responses to WhatsApp, SMS, and OTA chat inquiries.

Review management

Monitor and respond to reviews across all platforms automatically.

Booking confirmations

Automated reservation handling and guest communication.

Price quotes

Automatically generate and send personalized rate quotes based on availability.

Smart routing

Complex requests automatically escalated to the right team member.

Live in days, not months

The fastest setup in hospitality software

01

Connect your systems

Link your email, PMS, and OTA channels. One-click integrations with all major platforms.

02

Configure your brand voice

Upload your hotel manual, internal documents and policies. AI learns your style and responds in your voice.

03

Go Live

Start receiving messages in your unified inbox. AI begins drafting responses.

For Security First Teams

Scale securely with confidence

Our AI assistant is designed with enterprise-grade security practices and compliant with global data protection standards.

Start for free
CCPA CompliantGDPR CompliantISO Certified

Ready to upgrade your hotel operations?

Schedule a demo and see how Tensol can help your team get 3x more done while improving guest satisfaction.

By clicking "Get started", you agree to the use of your data in accordance with Tensol's Privacy Notice.